Question 1

What areas do you serve?

Accepted Answer

We proudly serve the Triangle area including Raleigh, Durham, Chapel Hill, Wake Forest, Cary, Morrisville, and Pittsboro. If you're unsure if we serve your area, please contact us.

Question 2

Do you offer free consultations?

Accepted Answer

Yes! We offer free in-home design consultations where our team will assess your space and create a custom lighting or automation plan tailored to your needs and budget.

Question 3

How long does installation typically take?

Accepted Answer

Installation time varies based on the scope of the project. Simple landscape lighting can be completed in 1-2 days, while comprehensive home automation may take 1-2 weeks. We'll provide a detailed timeline during your consultation.

Question 4

What type of lights do you use?

Accepted Answer

We exclusively use high-quality LED fixtures from top manufacturers. LEDs provide superior brightness, longer lifespan (50,000+ hours), and significant energy savings compared to traditional lighting.

Question 5

How do I maintain my landscape lighting?

Accepted Answer

Our systems require minimal maintenance. We recommend periodic cleaning of fixtures and checking for obstructions. Our Lumen Care maintenance program handles everything for you with regular service visits.

Question 6

Can I control my lights from my phone?

Accepted Answer

Absolutely! We offer smart lighting control systems that let you adjust brightness, set schedules, and create scenes from your smartphone, tablet, or voice assistant.

Question 7

What smart home systems do you support?

Accepted Answer

We work with leading platforms including Control4, Savant, Lutron, and more. We'll recommend the best system based on your needs, existing technology, and budget.

Question 8

Can you integrate with my existing devices?

Accepted Answer

In most cases, yes. During our consultation, we'll assess your current devices and determine the best integration strategy. Many existing smart devices can be incorporated into a unified system.

Question 9

Is home automation secure?

Accepted Answer

Security is a top priority. We implement enterprise-grade security protocols, use encrypted communications, and follow best practices to ensure your smart home is protected.

Question 10

How much does landscape lighting cost?

Accepted Answer

Pricing varies based on your property size and design complexity. Most residential projects range from $3,000 to $15,000. Visit our Investment Guide for detailed pricing information.

Question 11

Do you offer financing?

Accepted Answer

Yes, we offer flexible financing options through our partners. During your consultation, we can discuss payment plans that fit your budget.

Question 12

What warranty do you offer?

Accepted Answer

We stand behind our work with a comprehensive warranty. LED fixtures come with a manufacturer warranty (typically 10+ years), and our installation labor is covered for one year. Our Lumen Care maintenance program extends your labor warranty with annual cleaning and inspection visits, allowing us to address potential issues early before they become problems.

Frequently Asked Questions

General

Landscape Lighting

Home Automation

Pricing & Payment

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